Inmate communications. The inmate telephone system is programmed to not allow 3-way calls; this is done to help prevent an inmate from contacting a victim. InmateAid provides support, information, and services to help inmates and their loved ones stay connected. NCIC offers communication services to the correctional industry, assists the efforts of law enforcement, and provides tablet-based educational and rehabilitative services to incarcerated individuals. On this page, you will find all the information you’ll need to stay connected. Stay connected to your loved ones in prison easily and affordably. It developed and provided the first kiosk-based electronic-messaging system for correctional facilities, and its groundbreaking postal-mail-elimination technology enables facilities to stop the infiltration of drugs and other dangerous contraband. Pigeonly offers reliable inmate communication services, including phone calls, photos, and mail. Forgot Password? Trouble Logging In? If you are having trouble accessing your account, please use the forgot password process to reset the password on your account. US Reliance Inmate Texting is a patented technology that is different from all other messaging systems deployed by other inmate communication providers. How Telephone Service Works Smart Communications provides outgoing telephone calling services to a number of correctional facilities and detention centers throughout the United States. Discover how to maintain crucial connections with inmates through calls. Trust Fund – An inmate’s commissary account used for a variety of items Debit Link – An inmate account used to pay for tablet-related content and services Education – Help inmates learn with courses, modules, videos and other educational materials Streaming Music – Unlimited listening enjoyment with a music library of rock, pop, rap, country and more Game Center – Fun and Jan 30, 2025 · Explore how inmates can text from jail, the rules governing communication, and the implications of unauthorized device use. Modified section 276 of the Communications Act, which is a source of the Commission’s statutory authority over communications services provided to incarcerated people, to explicitly enable the Commission to require that rates for incarcerated people’s communications services be just and reasonable, irrespective of the “calling device” used; As part of this new contract, an Inmate Voicemail System will be enabled, allowing friends and family members to leave incoming voicemail messages for inmates. ConnectNetwork was created to make it easy and convenient for inmate communications, and providing support to inmates. Welcome to the new and improved GettingOut. Inmate Telephone System: The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family, in accordance with the TDCJ Disciplinary Rules and Procedures for ICS Corrections, Inc. PAYTEL. Welcome Back Login to your account! Please enter your details. provides secure, customized communications services to correctional facilities throughout the United States, connecting inmates with friends, family, clergy, legal advocates, and other members of their support community. Nestled within the rural landscape of St Petersburg, Pennsylvania, this correctional facility operates as an integral component o Mar 21, 2025 · Struggling with the cost of jail phone calls? Learn how new FCC rules in 2025 have capped prison phone rates, eliminated hidden fees, and made it easier for families to stay connected with incarcerated loved ones. can connect inmates with friends and family via secure telephone calls, voice messaging, e-messaging, video visitation and more. Phone Calls We extend telephone privileges to inmates to help them maintain ties with their families and other community contacts. Alabama Arizona Arkansas California Florida Georgia Idaho Illinois Indiana Iowa NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. Alabama Arizona Arkansas California Florida Georgia Idaho Illinois Indiana Iowa. As the true innovator in corrections technology, we continually pioneer new technology to maximize facility automation, security and gain insights into inmate communications. Our text messaging is instant messaging just like your personal telephone except it is operated and controlled on a secure private Wi-Fi network that we furnish. Gain essential guidance on communication systems, accounts, and regulations. SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. 1) Select the state and facility name. Connecting with Inmates at Walton County Jail Welcome to your source for everything you need to communicate with your incarcerated friend or loved one. With this new system, inmates will receive four free 15-minute phones calls, two free digital messages and two free 20-minute video visits each week. US PAYTEL. How Video Visitation Works SmartInmate. We're sorry but scheduling doesn't work properly without JavaScript enabled. This allows those who are incarcerated to communicate safely and quickly with family members and friends outside of the correctional institution. ConnectNetwork’s Messaging service lets you send electronic messages to inmates in just a few simple steps. The Inmate Telephone System (OTS) allows eligible inmates to make paid telephone calls to friends and family members. The Inmate Call Engine, offered by NCIC, has been tested in the harshest prison environments May 22, 2023 · Resident Mail Registration of Minor Child for Correspondence with a Resident Resident Telephone - Overview Resident Telephone Customer Service Information Resident Discover how Smart Communications is revolutionizing the corrections industry with advanced technology solutions for inmate management and facility operations. Texas Department of Criminal Justice has contracted with Preferred Communications of Texas to provide calling services to the inmates at the facilities of the TDCJ. Our facility uses the communications services provided through GettingOut by Telmate. The phone system is alert to many ways in which people try to circumvent the detection of a 3-way call. Please note that messages must pass through security screening and may be delayed when being reviewed for unauthorized content. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic. Long before our competitors even thought about centralized, secure infrastructure, NCIC was providing telecom carrier services via centralized VoIP platform in the U. Identify Verification Before you can communicate NCIC Employee Portal - NCIC Inmate Communications User IDPassword Aug 22, 2019 · About Smart Communications Smart Communications is a pioneer in the inmate-communications industry. Learn about the Securus Technologies® services available for your incarcerated loved one housed at a Texas Department of Criminal Justice (TDCJ) facility. Learn more about inmate communication at ACRJ. Learn more about us today. NCIC provides messaging to select facilities. We would like to show you a description here but the site won’t allow us. NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. You can also use this tool to re-send the activation code to your e-mail address if needed. 3 days ago · How to Set Up Calls With an Inmate in Jail Navigate the process of setting up and receiving calls from an inmate. Our tablet offers games, reading materials, grievance forms, messaging, video, law libraries, and movies. Support - Video Visitation Note: Some facilities use a different vendor for their video visitation service. Please verify with the correctional facility that Smart Communications is the video visitation provider before following the scheduling instructions provided here. Learn about HomeWAV—an industry leader in secure inmate communication solutions, dedicated to innovation, and facility partnerships. 2) Enter the inmate’s id number or their last name and click search. Step 2 Select facility Step 3 Select Inmate Click to see if Messaging is available NCIC offers communication services to the correctional industry, assists the efforts of law enforcement, and provides tablet-based educational and rehabilitative services to incarcerated individuals. Talton offers state-of-the-art tablets for our Noncitizen's. and 55 other countries. Add money to a Prepaid Collect Account or deposit fund onto an Detainee Phone Account online or Call 1-800-943-2189 (International Call 903-247-0069) The Inmate Call Engine, offered by NCIC, has been tested in the harshest prison environments in the world, making it the only world-class inmate telephone system. Inmate Telephones Inmates have the ability to use the wall phones in the housing The Sheriff’s Office encourages relatives and friends to maintain relationships with their loved one or friends via letters, phone calls, free video visits or with At Home – Inmate Visitation, a fee-based video visit service. NCIC provides Video Visitation services. Combining proven inmate calling technologies with our patented technologies, Smart Communications has created a completely new universe of inmate communication in one platform. Inmates may place collect calls to approved numbers. In addition, money can be added to their account, so they can order items on the commissary menu. You may use your Account to pay for communications services and fees from inmate facilities that the Provider services. Access Corrections offers online inmate deposits, email, post bail, court, parole and probation payments. How Electronic Messaging Works SmartInmate™ uses safe and secure two way electronic messaging software designed specifically for communicating with incarcerated individuals. Send letters, photos, and postcards from your phone. Timeline 2009 — Developed first two-way inmate electronic communications platform in corrections 2010 — Developed industry-leading electronic request system 2015 — Developed MailGuard®, the first and only Patented Postal Mail Elimination system for corrections 2016 — Deployed the SmartTablet™ bringing free education and lowest-cost entertainment options to inmates 2018 — Acquired In 2018, Smart Communications acquired the most proven inmate calling platform in corrections and is reinventing inmate communication. This feature helps friends and family members stay connected, even when their loved one may not be available. Pay Tel Clients In The News Dorchester County inmates are using technology to better their lives while incarcerated by: Raymond Owens Read More GettingOut by Telmate helps friends or family connect with incarcerated inmates. offers a complete suite of communications systems designed with security and investigative needs in mind. Inmate Technology Services The Inmate Technology Services is responsible for the following services: Inmate Telephone System (ITS), E-Messaging, Inmate Tablets, and Securus Video Visitation. Please enable it to continue. Once the block is removed, you will get a new system-generated message from CorrLinks. NCIC Detainee Phone Services. Making connections and rebuilding lives. The content is limitless and can be adapted to your particular facility. Inmate Communication Options can be found here English Spanish Creole * No Contact Orders If a visitor and an inmate, victim vs. Note: For credit card purchases, the address on your account must match your billing address exactly as it appears on your credit/debit card statement. Interstate & International RTC Communications One of the most important things to help inmates feel connected to the outside is regular communications with family and friends. The voicemail feature is PIN-protected and secure. If you are a new user, you will need to create an account before you can use the service. The chaplain will notify the inmate and he/she may be granted a special telephone call CPC is leading the way toward a brighter future for the criminal justice system. These services include secure telephone calls, voice messaging, e-messaging, video visitation, and more. org or 434-977-6981 x268 Albemarle-Charlottesville Regional Jail has contracted with Smart Communications - an inmate telephone service provider. Every facility is unique, with rules and policies custom to each environment. Jul 30, 2025 · Learn how to contact an inmate at Smart Communications Holding Inc. Whether that communication is via phone, in person, or electronically… we know that inmates appreciate connecting with their loved ones as often as possible. HomeWAV provides secure inmate visitation communications solutions, including voice, video, messaging, and tablets for correctional facilities Ready to explore another opportunity on how to connect with your loved one from anywhere? Powerful technology makes it possible. Add money to a Prepaid Collect Account or deposit fund onto an Detainee Phone Account online or Call 1-800-943-2189 (International Call 903-247-0069) There are a number of ways to communicate with your incarcerated friend or loved one electronically. ACRJ wants to help families stay connected. The inmate name should appear, or a list of possible matches based on Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. CPC’s Chirper program modernizes communication between incarcerated individuals and their community, using the default texting app. The Inmate Call Engine, offered by NCIC, has been tested in the harshest prison environments NCIC Terms and Conditions outline the rules and policies for using their inmate communication services. ICSolutions provides services for friends and family to connect with incarcerated loved ones, including visitation scheduling and account management. Enhance security, streamline communications, and improve outcomes for both inmates and staff with our innovative products. At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit. They can send and receive electronic messages using a safe and secure NCIC Provides Communication Services (Inmate Phone, Video Visitation and messaging) to Correctional facilities. Friends and family can leave voicemails for their inmate at a rate of $0. Keep in mind that like all AIC communications, video calls and messages are monitored. Our recipients are friends, relatives, and attorneys who receive calls from the inmates. If you are a friend or family member of an inmate and are looking for assistance with setting up a telephone Prepaid Collect or PIN Debit account, please create an account at SmartInmate. defendant, have an ACTIVE no contact SmartInmate™ by Smart Communications connects family and friends with incarcerated individuals through an easy-to-use online communications system. com or call 800-943-2189. Inmate Communication While an inmate is in jail, there are various ways they can communicate with their loved ones on the outside. Learn about calling services, regulations, and tips for effective communication. NCIC was established in 1995, making us the longest running Telecom carrier in the Inmate Telephone industry. Communications Access to communicate by video or email Here you will be able to determine if the facility allows communication using our communication services. com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail, prison, or detention center. Inmates with major disciplinary problems, gang affiliations, or on death row will not have access to the telephone system. Resources for information about inmates, bail bonds, visiting, inmate services and more. The Account cannot be used for commissary transactions or any other activity associated with the inmate. The inmate's request must include your name, physical address, email address, and telephone number. com or contact our customer care center at 1-727-349-1561 for assistance. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. INMATE COMMUNICATION For more information contact: Theresa Schwab schwabt@acrj. Each interaction through these applications is meticulously recorded as a Cidnet Utilization Event (CUE), ensuring precise tracking of data consumption. CPC provides correctional communications, connects detainees in jails with their loved ones, and offers law enforcement agencies advanced investigative resources and innovative solutions. Add money to a Prepaid Collect Account or deposit fund onto an Detainee Phone Account online or Call 1-800-943-2189 (International Call 903-247-0069) We're sorry but scheduling doesn't work properly without JavaScript enabled. Are you ready to take your inmate communications to the next level? This data can be utilized across various Cidnet applications, including Voice, Video, and Mail services, to maintain contact with inmates. smartinmate. com and creating an account. Add funds to a Phone number for inmate collect calls from a love one or friend by visiting ncic. As the largest inmate communications provider, we help maintain relationships between inmates and their family and friends through easy to use inmate calling options and video visitation from anywhere using Apple® or Android® smartphones, tablets or PCs. Studies have shown that maintaining close contact with loved ones is a critical component of successful reentry. To schedule a Video Visit, please setup an account or login to your account. How do I schedule a visit with an inmate, prisoner, or detainee? May 13, 2025 · In June 2024 the Alexandria Sheriff's Office transitioned to Smart Communications to handle inmate communications including phones and tablets. Hundreds of documents that show how prisons and jails profit off of incarcerated people and their families. PayTel Connect We're here to help you stay connected. We safely process your inmate postal mail off-site at our MailGuard™ processing center. As the smartphone has taken over our communications in the public sector, the tablet is the equivalent for the incarcerated environment. You can also attach a photo and/or video to your message (available at select facilities) and purchase credits to receive a reply from your inmate. Communications options for incarcerated people are limited, which often results in unreasonably high costs for calls between incarcerated people and their families. Family and friends may sign up now by visiting www. Highly trained staff and custom high-tech equipment convert inmate postal mail into a high-definition electronic color copy, uploaded into the Smart Communications digital platform. Third-party or other alternative call arrangements are not permitted ensuring inmates do not have the opportunity to use phones for criminal or other inappropriate purposes. To use communicate to a detainee via messaging, please setup an account or login to your account. S. You do not have to Call an Inmate Florida prison inmates are not permitted to receive telephone calls. Incarcerated individuals may place outgoing telephone calls from telephones located in or around their assigned housing locations. ICS Corrections, Inc. When using SmartInmate™ you can connect in just minutes and correspond every day in near real time instant communication with your loved ones. The secure way to Send Money and SecureMail messages to an incarcerated loved one. Remote visits from home are billed per minutes CPC provides correctional communications, connects detainees in jails with their loved ones, and offers law enforcement agencies advanced investigative resources and innovative solutions. The days of smoke and mirrors are over, Smart Communications is the new industry leader. From inmate calling, to video visitation, to messaging options, ICS Corrections has the right communication solutions for your facility. If there is a family emergency, family members are urged to contact the institution's chaplain. NCIC Provides Communication Services (Inmate Phone, Video Visitation and messaging) to Correctional facilities. gyblyu laon yjjhqo apzpw ucoo tkolmmyo trhyo qdguxp fsejgqy vbg